How do I access my account?

You can access your account at any time by visiting or by calling the 844-749-9981 between 8am-8pm EST.
  • Existing Users

    • All Participants with an existing User ID on, your User ID will remain the same on
    • For security purposes, you will be required to customize your Password. The default password will be your birthday in MMDDYYYY format. 
  • First-Time Users

    • For new Participants accessing your account for the first time your Default User ID will be your Social Security Number in 123456789 format.
    • The Default Password will be your birthday in MMDDYYYY format.
      • For example - a birthday of June 2, 1984 will be 06021984.

Retirement Directions Mobile Application

Newport Retirement Services Mobile App
Stay connected with the new updated mobile app.
Features Available:
  • Easily access your account
  • View real time balance information
  • Browse recent account activity
  • View performance and returns
  • View contribution and election information
Participant login will be the same credentials you established on the main website.

Download the free app by visiting your app store