Eligible Participants now have access to a doctor via video or phone 24/7/365. Register to see a licensed physician anywhere, anytime, at $0 COST to you or your dependents!
$0 Cost Benefit.
Access to a doctor via video or phone 24/7
Use when you need to see a doctor, but can't fit into your schedule. Your doctor's office is closed. You feel too sick to leave the house. You need care for your children. You're traveling and forgot a prescription or need a doctor.
How to Access MDLIVE
MDLIVE Mobile App
MDLIVE Web Portal
MDLIVE Mobile App
MDLIVE - TELEDOC
Access a doctor from the comfort of your own home 24/7/365!
With MDLIVE, you can access a board-certified doctor by secure online video, phone, or the MDLIVE app - anytime, anywhere, 24/7/365. MDLIVE is a low-cost, convenient alternative to Urgent Care Clinic visits or waiting days to get an appointment with your primary care doctor for non-emergency medical conditions. Our doctors can diagnose your symptoms, prescribe non-narcotic medication (if needed), and send e-prescriptions to your nearest pharmacy.
Call our toll free number: 1-888-632-2738 or text LevelCareHealth to 635-483
Download our Mobile App, available on the iTunes store and Google Play.
You will use your Independence Administrators Member ID number when you register. To register a spouse or dependent, you must use the primary member's first name, last name, gender, date of birth and member ID.
** You will receive an email confirmation upon completion of registration for every member added to the account. All members on the account must have their own account, including children.
Yes, you will use your Independence Administrators Member ID number when you register. To register a spouse or dependent, you must use the primary member's first name, last name, gender, date of birth and member ID.
Each family will create their own unique username and password.
Teletherapy is a new way to get care. You can see a licensed therapist and have an online video therapy session/visit, on your schedule, from wherever you're located. Our HIPAA compliant teletherapy service is easy to use and requires no special hardware.
Conditions that may be treated include:
Child Behavior & Learning Issues
Coping With Loss & Grief
Parenting Counseling & Advice
Problems at Work
Stresses & Challenges of Everyday Life
Dermatology conditions that may be treated include:
If the MDLIVE doctor believes a medication is warranted, he or she can write a prescription and send it directly to the pharmacy of your choice. Please be aware that they do not prescribe controlled substances (e.g. narcotic medications, anxiolytics, stimulants), nor do they prescribe certain other medications. And finally, MDLIVE does not guarantee a prescription will be written; that will be determined by the physician, based on your clinical presentation.